Apparently, an email address wasn't good enough, you know, for security.
Account security is a big deal for online gaming companies that depend on your trust with a credit card. To that end, as of April 2nd, the developers of Star Wars: The Old Republic are changing the way in which their users access the game and their accounts. Previously, players were able to log in using either the email address associated with their account or with their display now. Under this new system, EA-Bioware is requiring players to use their custom display name associated with their account. Email addresses will no longer be accepted.
Why are email addresses not being used anymore? "Even today if an attacker gets the right password they will not be able to gain access to your account, and with this change they will not be able to figure out which email address to send a phishing attack at, or which email account to try and take over," said Phillip_BW, Senior Manager of Security for SWTOR. "This allows us to place more trust in the ownership of the email account as being validation that we are (electronically) talking to the owner of the account."
Star Wars: The Old Republic is the only massively-multiplayer online game with a Free-to-Play option that puts you at the center of your own story-driven Star Wars saga. Play as a Jedi, a Sith, a Bounty Hunter or as one of many other Star Wars iconic roles and explore an age over three-thousand years before the classic films. Become the hero of your own Star Wars adventure as you choose your path down the Light or Dark side of the Force.
They have also changed their Security Questions and Answers system to a more elegant "One-Time Passwords" information recovery system. These measures will allow users to access self-service recovery measures, such as recovering a lost password or resetting a security key without ever needing the assistance of a customer service representative. Phillip_BW, also suggested that they will include a Forum Display Name, separate from the Account Display Name, though this release was not given a timeframe, and will not be implemented with the other changes.
Ultimately, these changes come down to account security. Games such as SWTORrely on micro-transactions, and with credit card accounts on the line, you can bet that BioWare is seriously interested in keeping their account as secure as possible, lest their customer base lose faith in the reliability of the game. Free-to-Play games and MMOs both require high customer trust in the product in order to maintain profits, and with SWTORfalling into both of these camps, protecting their users is definitely a priority. We have also seen this with other MMOs, such as Blizzard's introduction of security authenticators in Diablo III, World of Warcraft, and Starcraft II.
Hopefully, your display name isn't something embarrassing like DarthPooter, because your significant other will be way less impressed when you want to log in to show him or her your fancy purple light saber.