Guantlgrym is down.
Neverwinter officially launched last week, along with the high-level mixed PvE and PvP dungeon, Gauntlgrym. However, according to a post on the Neverwinter forums, Gauntlgrym has been temporarily disabled after a few players were hit with some serious gameplay issues after running through it.
"Some characters who were running Gauntlgrym this afternoon had their character's location locked, so they weren't able to log in, change maps, etc. This was only affecting a small number of characters who were in Gauntlgrym, and only on the Dragon shard, as near as we can tell," explained the Neverwinter developers on the forums.
As for the fix, they've shut down Gauntlgrym and moved up the weekly maintenance to help nip the problem in the bud. Maintenance happened on June 21, but Cryptic has been silent ever since and hasn't given any update.
"Gauntlgrym will be staying off until we can resolve the issue with it -- we do not yet have a timeline for that, but we'll updated you all as soon as we know more," said the developers.
However, even though access to Gauntlgrym has been turned off, all other play should work fine. Once the dungeon is back online, we'll update this story.
Source: Neverwinter Forums