Turbine is urging players to try connectivity workarounds while an affiliated connection provider resolves the problem.
For the online gamer there are few greater annoyance than connectivity issues. After all, how do you really top not being able to connect to a game that requires a connection to play it? Unfortunately for fans of Lord of the Rings Online, the shadow of this problem has recently fallen over their game, leaving many trapped in a limbo of wanting to play it but not being able to.
Begin your own epic adventure as the Race of Man, Elf, Dwarf, or Hobbit. Based on the books written by J. R. R. Tolkien and not the movies, LOTRO is a closest thing you can get to strolling through Middle-Earth with a solid walking stick in your hand as the road goes ever on and on.
Turbine, the developer behind Lord of the Rings Online has, in turn, has been working to find the root of the issue and solve it. "Since Saturday afternoon we have done a complete review of all of our internal systems from the networking hardware and connections all the way through the complete billing stack and game servers," said community manager Rick Heaton in a forum post. The results of Turbine's investigation have, in turn, determined that there's nothing the developer itself can do.
According to Heaton the problem apparently lies outside of "our network and datacenter" and with one of Turbine's third party connection providers. "Our affiliated connection providers is taking steps to re-route services around certain areas of the internet that are experiencing issues we believe are the root cause of the reported issues," said Heaton. Sadly, this means players intent on getting some time in with Lord of the Rings Online will either just need to wait for the problem to be resolved or try one of several workarounds enterprising gamers have come up with to circumvent the problem.
Source: Lord of the Rings Online