Taken from here.
Q: I thought that in 1.69, druids, clerics, and healers would all get access to our lower level spreadheals. Healers didn't, though. What's up?
A: It's a known issue, and I am really sorry for the frustration, healers. The problem isn't something we can fix with a simple hot fix, or even a quick server reboot, or we'd have taken care of it by now. Please know that we're working on it.
Q: Is there any way to cycle through the people who sent you tells most recently? For example, let's say my friend Aarenderestrialis sends me a tell, and then Bob sends me a tell before I have the chance to reply to the first person. Is there an easy way to get to my friend with the miserably long and complicated name without having to type it?
A: Yes, as it happens. Hit "r" as if you were going to reply to Bob, and then hit escape, and then hit "r" again. I learn something every darn day around here.
Q: I JUST finally broke down and bought my own copies of the game, and started a character over again... and then you announce the account splitting. AARGH. I'm only level seven, anything I can do?
A: Yes, delete the lowbie. Just be sure to delete EVERY character on the new account. All of them. Even that level one you accidentally rolled up on the wrong server. The new account (with all the same expansions as the source account) must be completely empty in order to work.
Q: I would like to transfer a character to an account I have a level 47 on. Can I do that with account splitting?
A: No, sorry. The account splitting feature was introduced in response to two and a half years of player requests from roommates, spouses, and friends, and intended to apply to a very specific situation - those who wanted to split a character onto a brand new account.
While I know that there are some who would like to transfer characters, and there are some that would like to transfer servers, we are currently only introducing the most often requested feature - account splitting. We appreciate our players that have introduced a friend or family member to the game, and thank them for paying us what I consider to be the highest compliment possible.
Q: I won a contest, and I still don't have my beta invitation!
A: Look in your mailbox on Monday and Tuesday next week. If you use one of the free services, please be aware that your invitation may wind up in the "spam" folder, so check there before you panic.
Q: What happened to the guild beta?
A: We're actually still discussing that. There is a chance we'll go to open beta sooner than expected, in which case, everyone will get in if they feel like it. I should know more next week.
Q: My friends have 2 debates going right now. One is about the crit cap for RvR combat. They refuse to believe that the crit damage cap for RvR combat is at 50% for players who aren't Zerked. They seem to think that it's at 99% all the time. Could you please clear that up?
A: For this, I summoned Balance Boy. He says to you, "Tell your friends they should listen to you more. In RvR a critical hit will do 1-50% additional damage."
Q: The second debate: I seem to recall reading somewhere that one Relic means you get a 10% bonus to damage in RvR combat alone, and 2 Relics means you get it 10% in both PvE and RvR. But my friend doesn't think that's true either, could you clear that up for us please? Thanks!
Since Balance Boy is still here, and the Mackeymobile has a ten minute reuse timer, he's still here: "Ahh, obviously you should listen to your friends more. ;) Owning one relic, meaning your own relic, gives no bonus at all. Owning two relics (yours plus another realm's) provides a 10% bonus in both PvE and RvR. Owning all three relics of a specific type would mean a 20% bonus in both PvE and RvR." Remember, there are two different types of relics, so the bonus in question will vary.
Q: Quick question about dyes. My husband tells me that when you dye something you should use dye remover first because otherwise the old colour will affect the new colour. This seems like far too much information to store about the colour of an object to me. Can you give a definitive answer?
A: The Moderately Evil Overlord (whose wife plays with him at home, in case you can't tell from his answer) replied, "No, your husband is incorrect. (Aren't they always?) Anyways, the dye remover or bleach is only for folks who want to use the base color of their gear, and is not required to switch dye types."
Q: 1) Is it true that a bodyguarded person cannot be attacked .... even by spells?
2) Is it true that you can create a chain of bodyguards to protect a high damage caster type? For example ... Tank A bodyguards Tank B who then Bodyguards Caster C?
A: The reuse timer on Balance Boy is up! "1) Bodyguard prevents melee attacks only. A person who is bodyguarded is still vulnerable to ranged damage. Consider inviting that archer or caster standing on the corner outside the portal keep into your group next time you head out to RvR.
2) A bodyguard cannot bodyguard another bodyguard. So no, it can't be chained."
Q: It was stated previously that, in the newly redesigned Realm Ability system, all the Realm Rank abilities timers would be shortened to be no more than 15 minutes. Will this include class timers as well?
A: At this time, class timers are not included in that statement about fifteen minute limits. We'll be looking at those class ability timers some time in the future.
Q: Last month, you said that a Quick Cast cannot be interrupted. Here are my logs of my caster being repeatedly unable to cast a spell, even when Quick Casting.
A: /em slashes the Mackeymobile's tires to prevent him from escaping. Ah, good, he's still here! "Maybe I should have been a little clearer. A Quick Cast, by design, cannot be "interrupted". But there are ways to stop a player from casting a spell besides causing an interruption. If you are mesmerized, stunned, or you become the victim of amnesia while casting, your cast will not be completed. Though you consider yourself to be interrupted in the literal sense of the word, you have not been interrupted as far as the game's code is concerned. One joke around the office is that "dead men don't quick cast," meaning that quick-cast is no guarantee that a spell will go off, just a guarantee that your spell won't be interrupted as the side-effect of an attack."
***
Your friends on the CS floor would like to remind you to pay the rent on your house - if you've disabled the warning message, you may be dangerously low on funds. We do investigate to see if the house was wrongly repossessed, but those investigations take time. Please, err on the side of caution, and toss some gold into your lock box.
It's cheese dip and slushy time. We'll see you Monday morning, gang.
