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City Of Heroes: NO Virii/Spyware in Hero Planner - Confirmed!

| 21 Sep 2004 17:39

Offical Word From Lil Pips:

I am now ready to state that I am 100% certain the TrueActive alert is a false positive. Since the previous post, several new bits of information have come to my attention.

First of all, throughout many virus/spyware boards, several programs have just recently begun showing that they have TrueActive or WinWhatWhere spyware in the executable. These programs have all been exonerated thus far as clean. These false positives began showing up on September 1st for McAfree users (the date they added TrueActive scanning to their definitions) and September 15th for Symantec users (also the date TrueActive was added to definitions).

You can see posts regarding a few of those false positives here (more can be found by searching on the dslreports board):

http://my.brandeis.edu/bboard/q-and-a-fetch-msg?msg_id=0002jo&topic_id=21&topic=

http://www.dslreports.com/forum/remark,11346206~mode=flat

More importantly, the company that produces both TrueActive and WinWhatWhere recently released this statement:

http://www.winwhatwhere.com/support/detection.asp

Several of the files TrueActive installs are in fact also used by the Hero Planner. It is of course the Hero Planner installer program that installs those system files (only if you don't have them or have older versions), though the installer shows up as clean. The Hero Planner executable references those system files, and must do so frequently enough that Norton Antivirus confuses it for TrueActive.

A recently released update to the programming environment I use should allow future versions of the Hero Planner to not trigger this false alert.

As always, you can email me at amy1@l-and-g.com if you have any questions. Or if you need to speak to me immediately, I'm on AIM (screenname: PokeLynne).

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