Final Fantasy: Anti-Virus Software Issue Uncovered (Dec. 16)

From:PlayOnline
Dec. 16, 2004 04:00 [PST]

Anti-Virus Software Issue Uncovered (Dec. 16)

We confirmed an ongoing issue regarding anti-virus software programs that misinterpret certain downloadable files as a virus during the version update for PlayOnline, FINAL FANTASY XI ("PlayStation2" version) or other PlayOnline contents.

The anti-virus software programs that perform virus scans for unknown files when the function has been activated, would misinterpret certain files as unknown virus patterns.

We cannot confirm the standard criteria with the specific anti-virus software programs, however we always validate the integrity of the downloadable files.

If you encounter this issue, please refer to the current error details before continuing all PlayOnline or FINAL FANTASY XI version updates. For further details about your anti-virus program, please also consult with the manufacturer.

Thank you very much for your understanding.