Guild Wars: Bugs/Customer Service

In case you missed her post, Gaile Gray, of ArenaNet, had this to say about customer service in our forums:

If you are wondering if we will continue to have the Official Bugs Threads, now that the game is live, well, no, we won't. There is still a way to report bug, glitches and even exploits and cheats, and it's as close as www.guildwars.com. Simply click the Support button on the site, and submit a "ticket" through our Knowledge Base. The search engine will give you a few suggested responses, but if none of them fit, go ahead and "Ask a Question" and our Support Team will get the report right away and tend to it as soon as possible. We have people working round the clock to help out with problems, and of course we're always doing our best to answer your questions. Don't forget our Online Manual, www.guildwars.com/manual, and use the Knowledge Base for questions and reports.

Thanks very much!