Lineage 2: GM's BACK in the land of Aden!

I see people have noticed the new GM body types that we are using in the game. I hope you like them. Our goal is very simple, just have fun and promote positive play experiences for everyone.

GM's don't give out items or show off spells, we feel that would be an inappropriate display of power.

GM's are just in the game to help players where appropriate and to show a human side to our customer service. Some people think we don't care, or we aren't human, or aren't ever in the game; this is just one way to address those concerns. The GM team is still busy helping people all the time even though we may spend some time chatting with people in the game.

We can't help everyone in the game because we get so many requests. Many times the GM will ask you to email so we can do more research on an issue, or make sure that it gets properly reported. Email or the web interface is still the best and the fastest way to get service if you need it. We're monitoring those channels 24/7 ready to help you.