Anarchy Online: Community Update 19th October 2005

Community Update 19th October 2005

Server Updates

If you haven't seen it already please see our announcement on Monday about the recent server difficulties. We would like to thank everyone for their support and understanding under these circumstances and would like to assure all our players that everything that can be done is being done and we are working closely with all the relevant law enforcement authorities.

The issue has of course raised some natural questions from players and we'd like to address a few of those here today.

Firstly there is no danger to your accounts or account information in any way. Everything is still secure. These attacks work by attempting to spam our servers with massive amounts of small internet messages so that our servers get bogged down trying to process or divert this hostile traffic. The servers are not hacked in any way when this happens and the security of our networks is not compromised.

People have also asked what they can do to secure their home computers from hostile virus programs. We would recommend that you observe the following general advice:

*Keep your internet virus software up to date and active at all times
*Never install any applications or files that you are not sure of the source. Virus programs are invariably hidden in a program claiming to be something else.
*Never give out your password or account details to anyone. We will never ask for your password.
*Use anti-spyware programs like Spybot or Ad-aware to keep your system clean of programs that may have been installed without your knowledge

We have also noticed that several online news locations have been speculating as to the source of the attacks. We would like to mention that at this stage there is no suggestion that these attacks are revenge attacks from disgruntled players of any type. Whilst we appreciate it is easy to speculate during times like this, we cannot compromise the ongoing investigations by releasing any further information on the possible source of these malicious attacks.

Again, our sincere thanks to all our players for their support during this issue and we will continue to put every precaution in place that we can to prevent these disruptions.

Halloween

Moving on to a much more positive note...

That's right, its soon that time of year again! Halloween is always a very special time of year on Rubi-Ka and we can't quite explain all the peculiarly spooky happenings at this time of year! We have already heard the whispers of Uncle Pumpkinhead around so keep your eyes peeled and stay alert!

Craig -'Silirrion'- Morrison
Community Manager Anarchy Online