Asherons Call: Frelorn's Daily Update - 11/17

Thank you, Frelorn,

After the November update went live, players discovered that the Glenden Wood Recall Orb had a bug where you could not exit casting mode once you had used the recall spell. After research and assistance from players, we identified that it is the act of recalling across a server boundary which results in the bug.

In our test environment, we attempt to simulate the live worlds as closely as possible. However, some factors are unable to be simulated by a test environment. In this instance, our recall tests (we did multiple) all worked successfully, because the character performing the recall happened to be on the same subserver as Glenden Wood due to our test world's load balancing. Some people have pointed out similarities to bugs involving Recall the Sanctuary and Aerlinthe Recall, and after a brief amount of research thus far, the root cause of the GW bug appears to be similar to, but not exactly like, the Sanctuary/Aerlinthe issue.

One thing we strive to do is not to make the same mistake twice. Although in some cases (such as cantrips) we have our issues, overall we have prevented repetition of many serious bugs. This is a test case which we have not in the past thought to perform, but it is very clearly a necessary one. We will be adding it to our repertoire for future use whenever we introduce a new portal or recall spell.