Asherons Call: Frelorn's Weekly Update

Hello there everyone. I hope we all had a great weekend. I know it was nice for those of us who still enjoy a good snowstorm, though it did make getting to work on Monday a bit interesting. Let's get on with this week's update.

The February event A Change in Tactics is going live this week. As always, we are very excited about this event, and we hope you are as well. All worlds will be down today, Wednesday the 15th, from 9am EST to 3pm EST. That downtime will be a bit longer for the Darktide server so that we can get the promised Hardwar upgrade done for them. Darktide will be down until 5pm EST. We may not need it to be down for that long, but we want to be sure of things before we bring the world back up.

I wanted to take this opportunity to address the recent concerns with language and other CoC violations that have been brought up a lot recently. We have heard you, and we share your concern with the situation. We will be working together with customer service in the coming weeks and months to help improve the way some situations are handled. One of the things we are working on that is related to this is a language filter. This is the first step to help our players as well as helping our support staff with the amount of language calls we receive. The language filter will help in making it so that players who don't want to read the language, won't have to. The language filter is not a replacement for enforcement, but it will help allow players who don't want to be exposed to bad language in the interim. We still want to stop the offending players, and will continue to try and do so, but in the meantime the language filter will certainly help. As always we will be continuing to enforce the CoC and trying to remove those players who feel they are above the rules of the game.

The last thing I will talk about in this post is what we are doing this week, other than shoveling snow. During this week, the final version of the February event is given the ok to be pushed out. QA and Crowley give the OK, and the event is sent to our Ops team so they can prepare the event to get out to everyone. Along with this work, the team is already heavily into the content for March. Finishing up designs and ideas, as well as making sure that the goals we have set for ourselves are met.

That is it for this update. We hope you all have a great week.