Neverwinter Nights 2: Toolset Download Problems Explained

When it rains it pours. Let's start off with saying this whole toolset download while well intentioned has been nothing short of a very problematic, frustrating, nightmare. I've been trying to get a full handle on everything all day, and as I don't want to post snippets here and there what I've found out is that all parties have been working to get this out all weekend. Everyone at Obsidian, and Atari and doing all they can to get the toolset released and the problem fixed. I just got off the phone with Atari and without going into excessive detail most of the problems are all of a technical nature. The toolset is done. It's been submitted to Atari. Everyone that I know of has been doing what they can to contact the appropriate parties to get the situation resolved ASAP.

One major problem is that the download, the website, etc (which are all tied together) is that this is a Sunday and getting in touch with some of the tech companies who are critical to getting this problem resolved has simply not been possible. And trust me when I say people have been on the phone all day trying.

I know we can only apologize for this so many times before its just completely pointless. This has been a nightmare for everyone. Was it well intended? yes. Honestly, we really thought it would be something cool and different for people. Especially for the PW groups and hardcore mod teams who wanted to get a little head start. But regardless of what was intended it's just been a repeated disaster.

Atari knows this, Obsidian knows it, and everyone involved knows how much of a problem it's turned out to be. We're not asking you not to be angry, or frustrated, or even vocal about your displeasure. What I am asking is everyone temper your anger just a touch and let us try and get this fixed ASAP.

Please stop trying to link to the European FTP, and please stop posting links to that site. It is not making matters better. According to Atari this problem should be fixed no later than mid day tomorrow. "knock on wood" Until we are able to get in touch with the required parties first thing Monday morning we're going ask everyone to just sit tight a little while longer.

I know this is not what everyone wanted to hear but it's as straightforward and upfront as I can be right now given the information at hand.

-Shane

Thanks, Shane. As always, we know how overworked you are. Keep your chin up.