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Dungeons And Dragons Online: Login Server Issues

| 31 Oct 2006 02:50

Some information on the login issues we have been experiencing:

There are login and authentication issues occurring on certain servers that affect your ability to log into the game and to load into instances. As we have been, we are continuing to monitor these issues and search for a resolution.

We apologize for the continued downtime and are committed to making sure that we wipe them out for good. Thank you for your continued support.

Tiggs added:

Hello folks,

We are going to lower down the forums again to one area to be able to communicate with you and gather information much easier.

Please make sure if you are reporting a problem to give a full description along with your character name and server name.

We are shutting off the ability to post new auctions. All existing auctions will not be cancelled at this time and can be completed. If this changes we will alert you here.

We will continue our efforts on identifying the problems with instancing and logging back into the game.

Tiggs 10:30pm (GMT-5) Update:

It's been a while since the last update, so I figured no news was better than no update.

What I know right now is what anyone who has been in the game knows... it's difficult to login and it's very slow to load things like mail, auctions, bank, and inventory. We are on all hands on deck which means everyone is working around the clock on fixing the problems.

The hotfix today fixed (among other things) an issue with the servers that we found this weekend. Sometimes big problems are caused by many smaller problems, and this seems to be one of those problems.
I know everyone's upset, and tensions and emotions are running high. It's okay to let loose a little about the situation, but please try not to attack one another.

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