Lord Of The Rings Online: Customer Support for LOTRO's Open Beta

Patience has posted some info about Customer Support on the new forums:

We are proud to announce that with the launch of Open Beta for The Lord of the Rings Online: Shadows of Angmar, In-Game Support is officially live and available for 24 hour, 7 day support. You can access our FAQ, submit a help request, review previously submitted help requests, and report a bug from the HELP option available in the Main Menu.

In addition, both the Account Management and Technical Support Teams will be available 7 days a week from Noon - 10:00pm EDT for phone, email, and chat coverage.

This extended coverage will begin Friday, March 30th at 12:00PM EDT. Please visit http://support.turbine.com to view our Knowledge Base and/or submit an email request. The Account Management team is available via email, and phone at 781.407.4020. Technical support is available via live chat and email.

Welcome to the Open Beta