Star Wars Galaxies: Starsider Structures Information

On the Official Tech Support Board CSRRobynR writes about the disappearing of structures on Starsider and assueres that many structures will be restored today, August 1st:

A number of structures disappeared from Starsider on July 30th - we're not sure how many, but probably more than a hundred. On live August 1st is new code to prevent it from happening again, but we cannot guarantee that it won't happen again, because we're not completely sure why it happened in the first place. We're still investigating what happened, and will continue to work to do our best to prevent this from occuring in the future.

In the meantime, we want to begin restoring the missing structures. We will automatically restore many structures during the scheduled downtime on the morning of August 1st. However there is another potential problem we have to deal with - someone else may have built a new structure in the same spot. And not all structures will be automatically restored - some people may still be missing their structures. CS will work hard to help cleanup the problems this has created as swiftly as possible, please contact them for assistance.

Please submit a customer service ticket if you notice overlapping structures so we can come to deal with those specific locations. Please submit a customer service ticket if your structure was not restored.

Thank you for your patience, we apologize for the problems.

Regards,
Robyn Rogers
SWG CSR
Sony Online Entertainment

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