Frelorn, of Turbine's Asheron's Call Commnunity Team, posted an announcement today regarding the recent downtimes that have prevented some folks from playing:

Greetings,

It's been a long week, so I'm particularly pleased to be able to announce that the Asheron's Call team will be bringing you in-game rewards as part of the May event!

We'll save the specifics for the May Release notes but just to give you an idea: Rewards will range from a pack doll to a free level, with many other cool things in-between (and maybe a surprise or two).

No one likes extended downtimes - especially us. We know that many of you missed out on planned play time due to the maintenance. While we can't replace that time, we hope you enjoy this in-game reward as a token of our gratitude for your patience.

Thanks for playing Asheron's Call!