EVE Online devs want players to know that they are working very hard to squash a nasty bug aboard Tranquility. The bug has caused frequent and unscheduled reboots resulting in frustration on all sides. Read on!
What have we done already? What do we know?
We know that problem lies in the TCP stack and likely has something to do with handling of closed or closing sockets. Our vendor has asked us to implement a few potential fixes or workarounds. We've adjusted various networking features and upgraded our SQL Server engine with a version that has a workaround for issues of this nature. The database handler in the EVE application server uses session pooling and we've experimented with changing various settings there. Turning off recycling of idle sessions seems promising as a workaround that makes triggering the bug less likely.
We still are working toward a fix, as I said before, and we seem to be able to make the failovers happen less frequently with the latest workaround. Expect to hear more in the near future on our progress with this issue.
Read the rest of the post at the link above.